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Featured Articles
Real ROI numbers from Agentforce deployments: Wiley's 213% return, industry deflection benchmarks, a KPI framework for executives, and total cost of ownership you won't find in the official calculator.
Agentforce Multi-Agent Orchestration: Architecture Patterns for Production (Summer '26)
How Agentforce multi-agent orchestration works now that it's GA in Summer '26: the orchestrator/specialist pattern, Atlas 3.0 routing, A2A protocol for cross-vendor agents, and what breaks at the seam.
A practical guide to choosing the LLM behind Agentforce: when Salesforce Default is enough, what Bring Your Own LLM actually changes, and how OpenAI, Claude, and Gemini compare for CRM workloads in 2026.
Latest Articles
View all →Salesforce Winter '27 Release: What Admins Need to Know
Salesforce Winter '27 is live: Agentforce on by default, Coworker rolling out, Profile Filtering enforced. What changed for admins and what to do first.
Salesforce publishes 250+ open-source agent skills and 19 plugins for Claude Code, Cursor, and Agentforce Vibes. What they are and how to install them.
Salesforce can now generate an Agentforce Service Agent from an Einstein Bot. How the upgrade works, what maps over, what doesn't, and a safe migration plan.
How to test Agentforce agents with Testing Center, custom scorers, and conversation tests, then monitor them in production with Agent Health Monitoring.
Agentforce Coworker is being auto-enabled in eligible Salesforce orgs. Setup guide to permissions, data access, record updates, billing, and opting out.
Winter '27 auto-enables Agentforce for eligible orgs and removes the Setup toggle. What changed, what didn't, and the five controls admins should check now.
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