All Articles
35 articles on AI, Salesforce, and CRM strategy.
Salesforce publishes 250+ open-source agent skills and 19 plugins for Claude Code, Cursor, and Agentforce Vibes. What they are and how to install them.
How to test Agentforce agents with Testing Center, custom scorers, and conversation tests, then monitor them in production with Agent Health Monitoring.
How to set up an Agentforce agent in Salesforce 2026—without Apex or code. This step-by-step admin guide covers Agentforce Builder, Topics, Actions, testing, deployment, and the new conversational Setup feature in Spring '26.
How to Use ChatGPT with Salesforce Flow: A Step-by-Step Guide
A complete step-by-step guide to integrating ChatGPT with Salesforce Flow using HTTP callouts — no Apex required. Covers real-world use cases, common mistakes, and troubleshooting for admins.
Complete guide to AI-powered lead scoring in Salesforce: enable Einstein Lead Scoring, build a ChatGPT Flow, choose the right fields, troubleshoot common problems, and measure ROI.
Use ChatGPT to design smarter Salesforce reports, interpret results faster, and turn raw data into actionable insights your stakeholders will love.